Check the medicine. Know when to pause.

Pause over an unclear product or claim.

As of September 26, 2026, the Food and Drug Administration (FDA) urges people to avoid unapproved weight medicines carrying research labels. Their quality is unknown, and they could be harmful.

As of that date, a claim that a compounded medicine, made to order for a patient, has FDA approval is false.

NDC stands for National Drug Code: the number identifies a product in FDA’s drug directory. A seller may point to that number or listing as proof of approval, but neither proves FDA approval.

Ask for the product’s name and the record behind any approval claim.

Get answers before a measurement becomes a guess.

FDA reports checked September 26, 2026, describe hospital care that may be linked to measuring errors with compounded semaglutide.

The reports include incorrect measurements by patients and incorrect calculations by health professionals.

If directions are unclear, wait to use the medicine while the person who wrote the prescription and the pharmacist explain them. Ask them to check that you understand.

Ask how to reach them for a new concern and which symptoms need prompt care.

Storage depends on the product.

The labels checked September 17, 2026, show different storage needs across peptide medicines; there is no rule that all must stay cold.

FDA guidance checked that day says to leave injectable GLP-1 drugs—weight and diabetes medicines—unused if they arrive warm or poorly chilled.

Ask the pharmacy that supplied your prescription whether the package condition is acceptable and how to store this medicine. Keep the packaging while the issue is resolved.

As of October 1, 2026, Wisconsin pharmacy delivery rules require free replacement of medicine lost or damaged during delivery. Damage can include storage problems that spoil the medicine.

Report a broken package or a warm delivery to the pharmacy. Ask it to check whether the medicine was damaged and needs replacement.

Ask an out-of-state pharmacy which replacement policy applies to your delivery.

Urgent help

Get urgent help for severe symptoms.

MedlinePlus lists difficulty breathing, difficulty swallowing, and swelling in the tongue or face as possible signs of a severe allergic reaction.

Severe symptoms need emergency care right away.

Keep a record of a medicine problem.

FDA’s MedWatch program lets patients report a health problem after taking medicine, such as a suspected side effect, or a problem with the product itself.

A report alone cannot tell whether the medicine led to the problem.

Keep the label, package and messages with your notes. Ask the care team to help explain what happened.